Refund policy

We ensure that every purchase that you make with us is smooth. We put our heart and sweat in delivering our products and follow the highest quality standards. We therefore follow a no exchange no return policy.
In the odd case if you face any issues with our products,
here is our policy on exchange:
1.Products are eligible for return/exchange if you receive a defective or incorrect product and can be returned within 48 hours of receiving them.
2. In the unlikely event that your product arrives damaged or incorrect, you should email us a photo of the product at info.labelyati@gmail.com within 24 hours of receiving your order.
3. The Label YATI team must receive and approve your return request. Once your request is received and approved, you can ship the product back to us.
4. Once the product has been received, it will go through the quality check process and when your return has been authorised, you will be issued a credit note of the same amount as of the order excluding any shipping charges which you can use with in a period of 1 year.
5.We aim to process all exchange requests within one(1) week. If you have any questions about your return, feel free to reach out to our team at info.labelyati@gmail.com. 

EXCEPTION
Not all products are eligible for returns. Please make a note of the same while ordering through our website.

1. Any custom made purchases (garments stitched in user specified body measurements, specifications etc against the default options provided) are not eligible for returns, exchange or refund. We would request you to double check the measurements provided and review your order before placing the order and making the payment.

2. Products that are available on sale and special offers are not eligible for returns and exchanges.

3. Products that are spoiled, stained or torn while trying are not eligible for returns and exchanges.

Note : We request you not to try our products while you are wearing any perfume, lipstick, make-up or any such product that may transfer onto the garment.

CANCELLATION
Cancellation requests will be accepted strictly within 24 hours of placing the order only. You are advised to inform us through email or message regarding the same with 24 hours of placing the order. We will offer you a credit note of the same amount which you can use for your next purchase with us.
Please note that by not offering cash refunds, we aim to attract and cater to customers who are genuinely interested in our products. This helps ensure that our resources are focused on serving customers who value our offerings and are more likely to make informed purchasing decisions. This also helps us encourage thoughtful purchases.
DISCLAIMER
Defective Products
We at Label YATI aim to provide a great quality product to our customers. The product before leaving our warehouse goes through an intensive process of quality check.
However, rarely if a product gets damaged while in transit can be exchanged or returned. Please read our returns and exchange policy to know more.

Colour Variation
We have shot each product in a way which enhances all its features such as the designs, colours, cuts etc to make it easier for the customer to make a firm decision before buying the products. A lot of efforts are put towards making the colour of the products accurate. However, at times the colour of the product varies if seen on different visual mediums. Please be assured that this in no way affects the quality of the product that we deliver.